SHIPPING POLICY

Complimentary Shipping

• Free shipping on orders over €100.

Standard Delivery

• Orders under €100: €6.94.

Express Delivery

• FedEx expedited shipping: €26.

Custom Orders

• Handcrafted custom jewelry takes 2–3 weeks to produce.
• Ships immediately after completion.

Special Requests

• Email info@chaptersofjoy.com for unique shipping needs.

Address Accuracy

• Ensure shipping details are complete and correct.
• We cannot reship items marked delivered but lost due to incorrect address details.

International Shipping

Rates & Currency

• Prices in Euros (€).
• International shipping costs are calculated at checkout by location.

Customs & Delivery

• International shipments may face customs delays outside our control.
• Refused deliveries may be abandoned at the border and not refundable. Please review size/options before confirming your order.

Duties & Taxes

• Recipient is responsible for duties, taxes, and brokerage fees; these are not included in product prices or shipping.
• Fees are paid upon delivery. Check your local customs office for estimates.
• Packages may be marked as gifts, but this does not guarantee exemption from fees.