Most custom pieces take 5–10 business days to create.

Every keepsake is individually engraved, polished, and quality-checked before it ships.

During peak seasons (Mother’s Day, Christmas, Valentine’s Day):

Production may extend by a few extra days — we recommend ordering early.

If you need your order sooner, feel free to contact us — we’ll always try our best.

Standard Shipping

• More affordable
• No tracking
• Delivery times vary by country
• Usually 7–15 business days after production
  

Tracked Shipping

• Delivery confirmation + updates
• Recommended for international addresses
• Extra cost applies (shown at checkout)

Packaging

All orders include our signature keepsake packaging, prepared with care.

International Customs

Some locations may charge duties or taxes upon arrival.

Do you offer express production?
Sometimes — depending on the design. Contact us before placing your order.

Can I receive tracking?
Yes — choose a tracked shipping option at checkout.

Does production time include shipping time?
No. Production takes 5–10 business days. Shipping time begins after your piece ships.

Do you ship internationally?
Yes, we ship worldwide. Delivery times vary by destination.

What if my package is delayed?
Customs or local couriers may cause delays. If you chose tracked shipping, we can help monitor the package.