JEWELRY CARE & WARRANTY
Everyday Care
- Avoid direct contact with lotions, hairspray, perfume, and cleaners.
Tip: Put jewelry on after applying perfume or makeup. - Remove before bathing, showering, swimming, or sleeping.
Storage
- Store in a protective box or pouch, away from sunlight and heat.
Cleaning
- Wipe gently with a soft, dry cloth after each wear.
- Occasional polish keeps your piece shining.
Material-Specific Tips
- Handcrafted Silver: Use polishing cloth; for tarnish, clean gently with mild detergent + soft brush.
- Engraved Pieces: Best for occasional wear; avoid harsh chemicals.
- Gold-Plated: Use non-abrasive gold cleaners; plating may naturally wear over time.
- Leather: Keep away from moisture/heat; clean dry.
- Gemstones & Pearls: Check settings; avoid submerging; wipe gently.
Warranty
At Chapters of Joy, we are committed to the quality of our jewelry and provide a 1-year comprehensive warranty on all styles. This warranty covers defects, necessary repairs, tarnishing, and replating from normal wear and tear. It does not cover lost or stolen items.
How to request service
Email info@chaptersofjoy.com with your order number, a photo, and a brief description of the issue. We are dedicated to restoring your jewelry to its original condition.
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