Shipping Policy

At Chapters of Joy, we are dedicated to bringing delight not only through our jewelry but also with exceptional service. Here’s everything you need to know about shipping your order.

Complimentary Shipping

• Free shipping on all orders over 100 EUR/130 USD.

Standard Delivery

• Orders under €100: 6.94 EUR / 8.00 USD.

Express Delivery

• Need your order faster? Choose FedEx expedited shipping for just 26 EUR / 31 USD.

Custom Orders

• Handcrafted custom jewelry takes 2–3 weeks to produce.
• Orders ship immediately after completion.

Special Requests

• For unique shipping needs, contact us at info@chaptersofjoy.com.

Address Accuracy

• Please ensure your shipping details are complete and accurate.
• We cannot reship items if an order is marked as delivered but lost due to incorrect information provided at checkout.

International Shipping

We’re pleased to serve customers worldwide. Ordering from outside the EU is easy — just place your order through our website as usual.

Rates & Currency

• All prices are listed in Euros (€).
• International shipping rates are calculated at checkout based on your location.

Customs & Delivery

• International shipments may face customs delays beyond our control.
• If an order is refused upon delivery, the package will be abandoned and cannot be refunded.

Duties & Taxes

• Buyers are responsible for any duties, taxes, or brokerage fees charged by customs.
• These fees are not included in our product prices or shipping costs.
• Fees must be paid by the recipient upon delivery.
• We recommend checking with your local customs office for an estimate before ordering.

Important Notes

• Receipts are not included inside packages.
• Orders are often marked as gifts, but this does not guarantee exemption from customs fees.

From our studio to your doorstep, we’re committed to delivering joy around the world.